When Gina M. Wesley, OD,
MS, FAAO, opened her
practice in Medina, Minnesota,
it was a foregone
conclusion that she would
have a robust practice
management system in place.
For one thing, she didn’t want to
dedicate any valuable real estate
in her practice to paper charts.
She became one of the first users
in Minnesota of RevolutionEHR,
drawn in part to its cloud-based
Dr. Wesley saw how the
RevolutionEHR system could help
her manage her practice most
efficiently, she says. Being highly
organized and driven to success,
she also knew that she needed
to measure progress, even if that
came at a very slow pace initially.
“You can’t know where you’re
going unless you know where
you’ve been,” she says. Access to
data allowed her much greater
oversight into how her practice
Because her practice was brand
new, she had the time to dedicate
to understanding what the metrics
in a practice management system
meant and how she could use them
to improve processes and profitability.
That doesn’t mean it was always
smooth sailing, however. “For
every place where I’ve succeeded,
there have been three or four areas
where I didn’t. Doctors need to be
OK with failing to progress to make
true advancements,” she says.
Today, she’s using the system
every single day in some aspect.
“I’m either seeing patients or
preparing for them, checking the
patient health records portion. Or
I use it to manage the studies that
I have going on. I might search
the database so that I can create
analytical reports,” she says. “If
I don’t have my doctor hat on, I
have my CEO hat on. Either way,
the system provides me with the
information I need to be more
Data on the run
Even when Dr. Wesley first
opened the practice, she knew
she didn’t want to have to be on
site all the time. That’s why the
cloud-based accessibility was so
attractive. It has become even
more so in the past 12 years. Her
family has grown to include two
boys, ages 9 and 6, and work/life
balance is increasingly important
“I can access patient records
if I need to from one of my child’s
sport practices,” she says. She’s
able to manage elements of her
practice without physically having
to be there. “That’s a vital feature
for me. I’ve been able to answer
staff questions from afar. I can
access the patient’s record and
don’t have to stop what I’m doing
to return to the office or make the
patient wait,” she says.
“I probably spend more time
accessing RevolutionEHR when
I’m away from the office,” she says.
For example, some evenings provide
her with more uninterrupted
time to dig into the metrics or her
patient studies, she says. There are
no phone calls coming in or staff
members asking her questions.
And she’s had the chance to spend
quality time with her family not
stressing about having to go back
to the office to do this work.
Being able to work productively
is important to Dr. Wesley.
She’s a reader of Cal Newport,
the computer science professor
who authored Deep Work: Rules
for Focused Success in a Distracted
World. Cognitively demanding
tasks require deep concentration,
and working in a distracting environment
wastes energy and focus.
“RevolutionEHR allows me to have
access to all of my practice data
when I am in the best position to
work with it,” she says.
Easing Staff Duties
The system also helps ease
staff duties through the integration
of direct ordering with partnering
companies. Staff can order contact
lenses and ophthalmic lenses
directly through RevolutionEHR.
“From recalling patients to helping
us remember who might have a
brother or sister or family member
who is due for an appointment,
having all the data in one place is
so helpful,” Dr. Wesley says.
“It’s so much more than a
health records system. It’s a true
practice management system.”